Privacy Policy

Last updated: April 5, 2026

First Spark Collective ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our matchmaking services, website, and related communications including SMS/text messaging.

By using our services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services.

Information We Collect

We collect the following categories of personal information when you apply for membership, create a profile, or interact with our services:

Contact information — full name, email address, phone number

Profile information — age, location, photos, and personal preferences

Matchmaking preferences — relationship goals, lifestyle preferences, values, and interests

Communications — messages exchanged with our team, feedback, and survey responses

Usage data — interactions with our website and services, IP address, browser type

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our boutique matchmaking services

• To identify and facilitate compatible matches

• To send appointment reminders and scheduling confirmations

• To send SMS notifications related to your matches and service updates

• To communicate with you about your membership and account

• To respond to your inquiries and provide customer support

• To comply with legal obligations

SMS/Text Messaging

By providing your phone number and opting in to our SMS program, you consent to receive text messages from First Spark Collective. These messages may include:

• Match notifications and introductions

• Appointment reminders and scheduling updates

• Service-related announcements

• Responses to your inquiries

Message frequency varies. Message and data rates may apply. Your carrier's standard messaging rates apply. We do not charge for SMS messages, but your mobile carrier may.

Consent is not a condition of purchase. You are not required to consent to receiving text messages as a condition of purchasing any goods or services from First Spark Collective.

No sharing of mobile number or opt-in data. We will not share your mobile number or opt-in data with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to vendors that support our SMS program (e.g., our messaging platform provider), and those vendors are contractually prohibited from using your information for any other purpose.

How to Opt Out

You may opt out of receiving SMS messages at any time by:

• Replying STOP to any text message you receive from us

• Emailing us at info@firstsparkcollective.com

• Contacting us through our website

After opting out, you will receive a single confirmation message. You will no longer receive SMS messages from us unless you re-subscribe. Opting out of SMS does not affect other communications (e.g., email).

For help, reply HELP to any message or email us at info@firstsparkcollective.com.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

With potential matches — only with your explicit consent and only the information necessary to facilitate an introduction

Service providers — trusted vendors who help us operate our business (e.g., SMS delivery, payment processing), bound by confidentiality obligations

Legal compliance — when required by law, legal process, or to protect our rights and safety

We will never share your profile or personal details with a potential match without speaking with you first.

Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you wish to delete your account and personal data, you may request deletion at any time by emailing info@firstsparkcollective.com. Upon receiving a verified deletion request, we will remove your personal information within 30 days, except where retention is required by law.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of certain uses of your data

• Withdraw consent at any time

To exercise any of these rights, contact us at info@firstsparkcollective.com.

TCPA Compliance

First Spark Collective complies with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state regulations governing text messaging and telemarketing. We only send SMS messages to individuals who have provided prior express written consent. We honor all opt-out requests promptly and maintain an internal do-not-contact list. Msg & data rates may apply. Msg frequency varies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

First Spark Collective

Email: info@firstsparkcollective.com